Your week in Seoul, with someone entirely on your side.

Because "free" isn't free — it's just billed to you somewhere you can't see it. Agencies that cost you nothing are paid by clinics for delivering patients, and that money comes out of your quote. Documented broker commissions in Seoul have run from 30% to 90% of the surgery price.

So the real question isn't free versus paid. It's whether you'd rather pay a fee you can see, to someone who works for you, or a commission you can't see, to someone who works for the clinic. Ours is roughly what a US patient advocate charges for a single day — $150 to $325 an hour is the going rate there — for a week of care here.

Two payments, to us. A $100 deposit when you decide to go ahead, which holds your dates and starts the clinic research — and the balance in person once you've arrived in Seoul. The deposit comes off your total, so if you come it costs you nothing extra. If you cancel, we keep it: by then the research is done and we've turned other clients away to keep your week free.

The balance is in US dollars, and we'll confirm the payment method in your written quote before you fly — so nothing about it is a surprise once you're here.

Everything else you pay directly to whoever provides it: the clinic, the hotel, the airline, the restaurant. We'll tell you which hotels are worth considering and exactly why — but you make the booking yourself, on your own card, at their price. We take no commission and add no markup, and the simplest guarantee of that is that your money never touches our account.

No — we research it with you. We'll look properly into clinics suited to your case, check board certification through the Korean registries, and send you a shortlist with honest reasoning, including the reservations we have. You choose. Then we handle the booking and the scheduling.

The important part: because no clinic can pay us anything, nothing can buy its way onto that shortlist. That's what makes the recommendation worth having.

If you'd like us to, yes — and we'll stay with you the whole way in: eSIM, transport card, the taxi, and up to your room door. It's an option rather than something baked into everyone's price, because Incheon to central Seoul is a genuinely easy journey and plenty of people would rather put that money elsewhere. Pickup is by taxi and the fare is separate.

If you'd rather come in on your own, we'll send exact step-by-step directions for your terminal and your arrival time — and we're on the other end of a message the whole way.

On three of your days, the schedule is built around your appointments and we're there for them — consultations, treatment, follow-ups, and whatever those hours turn out to need. Those are the moments that need a person, not a phone. It doesn't mean we're at your shoulder from breakfast to bedtime; it means you're never facing the parts that matter on your own.

On the other days, the planning is already done: your reservations are made, your itinerary is in your hand, and we're one message away. If something goes sideways — you feel unwell, you're lost, a clinic calls — we respond.

And if it turns out you need us for longer than the package covers, we stay. That judgement is ours to make and we don't bill you for it. Added days are for the opposite case: when you're doing well and simply want more of the city.

It's exactly who this was built for. From your first day to your last, there's one consistent English-speaking person who knows your case, your plan, and your worries: at the clinic, on the difficult morning, and on the quiet afternoons when being alone in a foreign city feels heaviest. That last part is what people underestimate before they come — and it's the part we take most seriously. That person is Alison, and if it matters to you that you'll be accompanied by a woman — for many people travelling alone it does — now you know.

Yes — up to four of you. Plenty of people come as a pair: two friends having treatment together, a mother and daughter, someone bringing a partner just for the company. We look after the whole group as one, and we'll shape the week so nobody ends up sitting in a waiting room with nothing to do.

Four is our limit, and it's deliberate. Beyond that we'd stop being a companion and start being a tour guide with a clipboard — and the whole point of this is that nobody gets lost in the group. One practical note: from three people, taxis need splitting, so those fares are separate.

That's the whole idea behind the Skin & Seoul week. Most dermatological treatments leave you free within hours, so the afternoons and the days between are genuinely yours — and we'll have planned them if you want, from the museums to the markets to the meal you'll still be thinking about next year.

Surgery is different, and we'll be straight with you about that: the days after are for resting. But even then there are gentle afternoons, and we'd rather plan those than pretend they don't exist.

We can't practise medicine and we won't promise outcomes — no honest person can. What we can promise: you will never face a problem through a language barrier. If a complication arises, we're at the clinic with you immediately, interpreting precisely, documenting everything in English, and making sure your concerns land in Korean as forcefully as you'd say them at home. Emergencies are answered at any hour, at no charge. And after you leave, we stay your bridge to the clinic rather than letting the conversation go silent.

Completely. Nothing is shared with anyone — no testimonials without written consent, no photographs, no stories. We'll sign an NDA on request. Discretion isn't a premium extra here; it's simply how we work.